Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User(s)/Subscriber(s)“ or “you”) and Aylo Freesites Ltd, a company incorporated in the Republic of Cyprus with its registered address at 195–197 Old Nicosia–Limassol Road, Block 1, Dali Industrial Zone, Cyprus 2540 (“Company,” “we,” “our,” or “us”). These Terms govern your access to and use of the Brazzers.ai website, online platform, applications, and all related products (collectively, the “Platform”), features, and services made available by the Company (collectively, the “Services”). By accessing, registering for, or using the Services in any manner, you expressly acknowledge that you have read, understood, and freely agreed to be bound by these Terms, together with all additional policies, notices, and guidelines referenced herein or made available through the Services (“Policies”), which are incorporated by reference and form an integral part of this agreement. If you do not agree to these Terms or the Policies, you must discontinue use of the Services immediately.

The Services are intended exclusively for personal and non-commercial entertainment use. Under no circumstances may the Services be used for any unlawful, unauthorized, commercial, or otherwise prohibited purpose.

1. Key Notices and Disclaimers

1.1 Interaction with AI Generated Girlfriends only

The Services include artificially generated characters (“AI Girlfriend(s)”) designed to simulate fictional interactions. All responses, imagery, voices, videos, or media produced by the AI Girlfriends are generated through artificial intelligence. These outputs are fictional and do not represent real individuals, real emotions, or real-world commitments.

Users must understand and accept that the AI Girlfriends do not form genuine relationships, cannot provide professional guidance of any kind, and do not possess consciousness, intent, or emotional capacity. Any interaction, statement, or output produced by any AI Girlfriend, including any apparent expression of affection, intention, or offer, is purely fictional and carries no real-world meaning or effect. The Company accepts no responsibility for any misunderstanding by a User as to the nature or reality of an AI Girlfriend or any interaction therewith. Users acknowledge that AI Girlfriends exist exclusively within the digital environment of the Platform and that no interaction with an AI Girlfriend gives rise to any real-world relationship, expectation, or entitlement.

1.2 Services not designed to provide any advice of whatsoever nature

You expressly acknowledge and agree that the Services are not designed to provide, and do not constitute, therapeutic, medical, psychological, emotional, financial, or legal advice of any kind. The Company makes no representations regarding the suitability of the Service for addressing personal, medical, or psychological needs. If you experience distress, fear, emotional instability, or require professional assistance of any kind, you must immediately discontinue use of the Services and seek help from a qualified, licensed professional rather than relying on interactions with AI-Generated Content. The Company disclaims all liability for any harm arising from reliance on AI-Generated Content for professional guidance.

You further understand that, due to the inherent limitations of emerging AI technologies, the Content generated may at times be inaccurate, offensive, incomplete, unrealistic, inconsistent, or unsuitable for your preferences. You assume full responsibility for evaluating the accuracy and appropriateness of all Content made available through the Services.

1.3 Self-Harm and Suicide Detection

The Company has implemented automated detection mechanisms designed to identify interactions with AI Girlfriends that may indicate a User is at risk of self-harm, suicide, or a mental health crisis. Where such risk indicators are detected, the Services may automatically interrupt or modify the interaction and present the User with crisis support information, including relevant emergency helpline numbers and mental health resources applicable to the User's jurisdiction.

The Company does not guarantee that all at-risk interactions will be identified. Detection systems are subject to the inherent limitations of AI technology and may produce false positives or fail to identify all risk indicators.

These measures are provided as a supplementary safeguard only and do not constitute professional crisis intervention, clinical assessment, or mental health care of any kind. The Company expressly disclaims any liability arising from failures of detection or from any reliance placed on automated detection outputs.

If you are experiencing a mental health crisis, thoughts of self-harm or suicide, or any other psychological emergency, you must immediately cease use of the Services and contact a qualified mental health professional or emergency services in your jurisdiction as AI Girlfriends are not equipped, trained, or designed to provide crisis support, and no interaction with an AI Girlfriend should be relied upon in place of professional assistance.

2. Age Restrictions and Adult Content Warning

This Platform contains age-restricted materials including nudity and explicit depictions of sexual activity. Subscriber hereby acknowledges and understands the explicit sexual nature of the materials available on this Platform and agrees to comply with these terms and conditions at all times.

Access to the Services is strictly prohibited for any person under eighteen (18) years of age or under the age of majority in the jurisdiction from which access is attempted (whichever is higher). If you are under the applicable age requirement, you do not have authorization or permission to enter, access, or use any of the Services or materials, and any attempt to do so constitutes a material breach of these Terms. By accessing the Services, you represent and warrant that you meet these age requirements.

You also understand and agree that, after any purchases made on this Platform, you may be asked to prove or verify your age through government-issued identification or other reliable verification methods. If you are having any difficulties completing the verification process, you may cancel your subscription to prevent further charges or contact us at support@brazzers.ai. However, if you are unsuccessful with the verification process (i.e., you are found to be under eighteen (18) years of age or the age of majority in the jurisdiction from which you are attempting to verify, whichever is higher), your purchase will be cancelled, and a full refund will be issued to you. Upon failing to verify or prove your age, we reserve the right to immediately terminate your account and prevent you from re-using these Services.

3. Definitions

For the purpose of these Terms, the following definitions shall apply:

AI-Generated Content refers to any text, images, videos, audio, or other media outputs produced by AI Girlfriends in response to User prompts, inputs, instructions, or interactions with the Services.

AI Girlfriend(s) refers to a fictional, AI-generated character designed to simulate human relationships, made available via the Platform, capable of producing interactive media through automated processes, using natural language, including text (messages), images, videos, and audio outputs.

Content refers collectively to all User-Generated Content and AI-Generated Content associated with the Services.

Controller / Merchant / Aylo Freesites Ltd refers to the operator and controller of brazzers.ai. All personal data collected through brazzers.ai is processed by Aylo Freesites Ltd, a Cyprus company with its registered address at 195-197 Old Nicosia-Limassol Road, Block 1, Dali Industrial Zone, 2540, Nicosia, Cyprus.

Billing Administrator shall mean Toqon, LLC, a US company with its registered address at 614 Brazos Street, Suite 500, Austin, Texas, and Toqon EU Ltd, a Cyprus company with its registered address at 195-197 Old Nicosia-Limassol Road, Block 1, Dali Industrial Zone, 2540, Nicosia, Cyprus, each acting solely in an administrative and billing facilitation capacity in connection with subscription charges. This term also includes any additional billing administration companies used by Toqon EU Ltd or Toqon LLC, or changes thereof as mentioned or described herein.

Prohibited Content refers to any material or activity that violates law or policy, including but not limited to: (a) real and/or fictional (AI-Generated Content) content involving minors (persons under 18 years of age) in sexual, suggestive, or harmful contexts; (b) real and/or fictional (AI-Generated Content) non-consensual depictions of identifiable persons; (c) real and/or fictional (AI-Generated Content) bestiality; (d) real and/or fictional (AI-Generated Content) incest; (e) real and/or fictional (AI-Generated Content) hate speech, incitement to violence, or discrimination based on protected characteristics; (f) real and/or fictional (AI-Generated Content) graphic violence, torture, or harm to persons or animals; (g) real and/or fictional (AI-Generated Content) harassment, stalking, or threats; (h) real and/or fictional (AI-Generated Content) exploitation or human trafficking; (i) real and/or fictional (AI-Generated Content) illegal drug use or promotion; (j) the use of AI to generate image, video, or voice outputs that depict, impersonate, or simulate the likeness, voice, or persona of identifiable public figures or private individuals without their express prior written consent, including but not limited to deepfakes or synthetic media that could reasonably be mistaken for authentic recordings; (k) infringement of third-party intellectual property rights, privacy rights, or personality rights; or (l) the removal, alteration, modification, or circumvention of metadata, watermarks, digital signatures, latent disclosures, content provenance information, or any other technical identifiers embedded in AI-Generated Content.

User-Generated Content refers to any information, text, images, audio, prompts, instructions, customization choices, or other materials that are directly created, submitted or transmitted by Users through the Services, excluding content generated by AI Girlfriends.

User(s) / Subscriber(s) refers to any individual who accesses, registers for, and/or uses the Services.

4. Description of the Services

Brazzers.ai provides access to Services capable of producing interactive and personalized media depicting fictional AI-driven characters. The Services allow users either to select from a range of existing AI Girlfriends and to customize them with various personalities and physical characteristics. Users may engage with AI Girlfriends through text, audio messages, images, or video media generated automatically by AI technology.

The Services are continuously evolving. We reserve the right to introduce new features, modify existing functionality, or remove components of the Services entirely, at any time and for any reason, without prior notice.

5. Account Registration and Security

To access the full functionality of the Services, you are required to create an account using a valid email address and secure password. You represent and warrant that all information provided during registration is complete, accurate, and truthful, and you agree to maintain and promptly update this information as necessary.

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities occurring through your account. You agree that your account is personal to you and may not be sold, transferred, leased, shared, or otherwise made accessible to any other person, whether for compensation or free of charge. If you suspect that your account has been compromised, you must notify us immediately.

We reserve the right to request additional personal information, including government-issued identification documents, to verify identity or confirm legal age. We will process such information in accordance with our Privacy Notice and applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Cyprus Processing of Personal Data (Protection of the Individual) Law. Accounts may be suspended or terminated if we determine, acting reasonably, that the information provided is false or incomplete, if you fail to meet age verification requirements, or if you have violated these Terms or any applicable law. Prior to termination, we will provide you with notice and an opportunity to respond, except where immediate termination is required by law or necessary to prevent imminent harm or illegal activity.

You acknowledge that you do not possess, nor do you acquire, any ownership or proprietary interest in your account, and all account-related rights belong exclusively to the Company.

6. Subscription Terms and Trial Period

Upon registration, Users are granted access to the Platform on a limited, no-cost basis. Free registration does not grant access to any content, AI Girlfriends, media, or features available through the Services, all such content is locked and accessible only upon purchase of a paid subscription plan. The Services may also offer a limited trial period to new Users, during which specific features or AI Girlfriends may be restricted. Following the conclusion of the trial period, continued use of the Services requires the purchase of a subscription plan. The subscription begins with successful payment and continues for the duration of the selected billing cycle.

You are responsible for all subscription fees, applicable taxes, and charges incurred through your account. All fees, including the total price inclusive of any applicable taxes, will be displayed clearly at the time of purchase in accordance with Cyprus consumer protection law. We are not responsible for costs or charges arising from third-party platforms not recognized or endorsed by the Company.

7. User Safety and Personal Information

You are strictly prohibited from disclosing sensitive personal information, including but not limited to financial data, home addresses, identification numbers, or login credentials, during interactions with AI Girlfriends or through any feature of the Services. Although we prioritize User safety, all transmissions of information over the internet carry inherent risks, and Users must exercise caution in their interactions.

We encourage all Users to promptly report any inappropriate, suspicious, or concerning activity encountered on the Platform. We will investigate such reports and take action where appropriate. in accordance with these Terms and our internal policies.

8. User Representations and Warranties

By using the Services, you represent and warrant that you meet the age requirements set forth in Section 2, that you access the Services solely for your personal use, and that you will comply with all applicable laws, regulations, and these Terms.

You represent and warrant that you will not attempt to generate, and will not knowingly generate, any content that violates these Terms, infringes any third-party rights, or violates any applicable law. You acknowledge that any attempt to circumvent content filters, safety measures, or usage restrictions constitutes a material breach of these Terms and that you remain fully responsible for all content generated regardless of whether such measures are bypassed.

You further affirm that you will not access or attempt to access the Services from any jurisdiction where pornographic content or AI-Generated Content is prohibited by applicable law, and that you will not use VPNs, proxy servers, or other technological tools to circumvent regional restrictions or access limitations imposed by us.

9. Artificial Intelligence Systems and Training Data Disclosure

The Services incorporate third parties’ generative artificial intelligence systems that have been developed, configured, and deployed internally by the Company for the purpose of producing algorithmically generated content in response to User inputs. All characters, interactions, media, and outputs generated through the Services are artificial and fictional in nature and do not represent real people, real events, or real-world experiences.

Company’s Generative AI system is a multi-modal platform combining proprietary image generation, third-party inference application programming interface (“API(s)”), and specialized video/audio models. The core image engine is built using proprietary model-weight blending techniques applied to open-source foundational models. The system also employs continuous internal training to create proprietary fictional character adapters (LoRAs) from synthetic data. Text, voice, video, and audio generation are powered by a combination of commercial APIs and open-weight foundational models. 

In connection with the operation of the Services, certain technical metadata, provenance data, and system-level records relating to AI-Generated Content may be automatically generated and maintained. Such information may include, without limitation, system prompts, output identifiers, timestamps, performance metrics, safety signals, and moderation flags. This data is processed solely for legitimate business purposes, including system functionality, quality assurance, safety monitoring, abuse prevention, auditing, compliance, and ongoing system improvement.

All processing of personal data in connection with the Services and the Company’s AI systems is governed by the Privacy Notice and applicable data protection laws.

10. Intellectual Property Rights

All intellectual property rights in and to the Services, including without limitation all software, source code, object code, algorithms, models, datasets, system architecture, user interfaces, workflows, trademarks, service marks, trade names, logos, branding elements, and other proprietary materials (collectively, the “Company IP”), are owned exclusively by the Company or its licensors and are protected by applicable intellectual property and unfair competition laws. Except for the limited, revocable, non-exclusive, non-transferable right to access and use the Services strictly in accordance with these Terms, nothing herein grants you any ownership interest in or right to exploit the Company IP.

Users retain all right, title, and interest in and to the original text prompts, instructions, and other inputs they submit through the Services (“User- Generated Content”).

As between the User and the Company, the User is deemed the creator of any AI-generated videos, audio, or other media outputs produced through the Services in response to User- Generated Content (“AI-Generated Content”) solely for purposes of allocating responsibility under these Terms and applicable law, including responsibility for the legality of such content. The User acknowledges that AI-Generated Content is produced by automated systems operated by the Company in response to User- Generated Content and system processes.

The User represents, warrants, and agrees that:

• all User-Generated Content and resulting AI-Generated Content comply with these Terms and all applicable laws and regulations;

• the User will not attempt to generate Prohibited Content;

• the User bears sole responsibility for the legality, permissibility, and compliance of all User- Generated Content and AI-Generated Content generated through their account; and

• nothing in these Terms shall be construed as the Company endorsing, authoring, or assuming creative responsibility for any AI-Generated Content.

By submitting User- Generated Content or generating AI-Generated Content, the User grants the Company, its affiliates, successors, assigns, and content partners an exclusive (as against third parties), perpetual, irrevocable, worldwide, royalty-free, sublicensable, and transferable license to host, store, use, reproduce, modify, adapt, translate, create derivative works from, publish, display, distribute, perform, market, monetize, and otherwise exploit such User- Generated Content and AI-Generated Content for any lawful purpose, including without limitation:

• operating, maintaining, improving, and developing the Services;

• displaying and distributing content within the Services;

• distributing content through third-party platforms, networks, and content partner channels;

• monetizing content through advertising and other commercial arrangements; and

• complying with legal, regulatory, safety, audit, and enforcement obligations.

This license includes the right to remove, edit, suppress, restrict, geo-block, or permanently delete any User- Generated Content or AI-Generated Content at the Company’s sole discretion, without notice.

To the fullest extent permitted by applicable law, the User irrevocably waives any and all moral rights, rights of attribution, rights of integrity, or similar rights in connection with any User- Generated Content or AI-Generated Content, including any right to be identified as the author or creator. The User acknowledges that AI-Generated Content is published anonymously as a core feature of the Services.

Subject to these Terms, Users are granted a limited, non-exclusive, non-transferable, and royalty-free right to access, view, download, and save AI-Generated images and videos produced through the Services for their personal, non-commercial use. Users may not download, save, extract, copy, redistribute, transmit, or enable others to download or save any other Content (excluding AI-Generated images and videos) except where expressly authorized by the Company. Any downloaded or saved AI-Generated images or videos remain subject to all obligations set forth in these Terms, including the obligation to preserve all Latent Disclosures and embedded technical identifiers as described in Section 11.

All AI-Generated Content includes embedded technical identifiers, provenance data, or other latent disclosures as described in Section 11. The User agrees that such identifiers and metadata must remain intact and unaltered. Any attempt to remove, alter, or circumvent these measures constitutes a material breach of these Terms.

You are expressly prohibited from copying, reproducing, distributing, modifying, reverse engineering, scraping, data mining, or otherwise exploiting any portion of the Services or Company IP for commercial or competitive purposes without the Company’s prior written consent. The use of automated tools, bots, scripts, or similar technologies to extract data or Content from the Services is strictly prohibited.

11. Content Authentication and Latent Disclosure

All media generated through the Services, including images, videos, and audio outputs, contains embedded technical identifiers and metadata (collectively, "Latent Disclosures"). These Latent Disclosures include, without limitation: the provider’s name, AI system name and version, timestamp of creation, and a unique permanent identifier designed to establish content provenance and authenticity.

While you retain ownership of AI-Generated Content produced through your account as set forth in Section 10, such ownership is expressly conditioned upon your compliance with this Section and your obligation to preserve all Latent Disclosures. Any attempt to remove or circumvent Latent Disclosures constitutes a material breach of these Terms and may result in immediate account termination without refund, legal action, and reporting to appropriate authorities where required by law.

The Company implements Latent Disclosures to promote transparency, prevent misuse, support regulatory compliance, and mitigate risks associated with synthetic media.

12. Acceptable Use Requirements

You agree to use the Services solely for lawful purposes and in full compliance with these Terms and all applicable laws and regulations. You shall not interfere with, disrupt, disable, overburden, or otherwise impair the operation, security, or integrity of the Services, nor attempt to gain unauthorized access to any systems, networks, accounts, or features.

You shall not engage in conduct that is unlawful, harmful, abusive, harassing, threatening, deceptive, defamatory, obscene, or otherwise objectionable, nor attempt to generate, solicit, distribute, or access Content that is prohibited under these Terms and/or applicable law. You are solely responsible for all activity conducted through your account, including all prompts, inputs, and interactions with AI Girlfriends.

You further agree not to remove, alter, or circumvent any content authentication mechanisms, latent disclosures, watermarks, or metadata embedded in AI-Generated Content produced through the Services.

13. Responsibility for Content and Moderation Policies

By using the Services, you expressly acknowledge and agree that all AI-Generated Content results from your prompts, inputs, instructions, interactions, customization choices, and use of the Services. You are primarily responsible for all User-Generated Content you submit, including all prompts and inputs, and for all AI-Generated Content produced through your account. You acknowledge that you bear responsibility for evaluating and determining the legality and appropriateness of all prompts you submit and for your use of any AI-Generated Content produced in response. You agree not to attempt to generate, request, or create any Prohibited Content as defined in these Terms, and you acknowledge that any such attempt constitutes a material breach. You remain responsible for your inputs and use of AI-Generated Content regardless of whether the Company's content filters or safety measures are bypassed, fail to function, or are circumvented.

The Company employs a combination of automated systems and authorized human review processes to promote compliance with applicable laws and these Terms. User-Generated Content and AI-Generated Content involving sensitive or prohibited subject matter may be flagged and reviewed for safety or policy compliance. We reserve the right to monitor, modify, block, remove, or otherwise restrict access to any User-Generated Content, prompts, interactions, or AI-Generated Content that violates these Terms, poses potential harm to Users or the platform, or raises legal or regulatory concerns. Content is monitored using content monitoring tools and/or human review to detect content that is non-compliant with these Terms. We may take appropriate action in response to such Content. We do not guarantee that all Content will be reviewed and this does not relieve Users of their responsibility for User-Generated Content submitted and AI-Generated Content produced through their accounts. We make no guarantee that our moderation systems will detect or prevent all violations, and Users acknowledge that moderation measures are imperfect and may result in both false positives and failures to detect problematic Content.

Users acknowledge that Services may be suspended, modified, restricted, or terminated based on moderation actions. No refunds will be provided for accounts suspended, restricted, or terminated due to violations of these Terms, regardless of whether such violations were intentional or inadvertent. The Company may take action against accounts based on patterns of use, attempted circumvention of safety measures, generation of Prohibited Content, or any other conduct that violates these Terms or applicable law. Account termination decisions are made at the Company's sole discretion and are final.

The Company maintains a strict zero-tolerance policy with respect to Child Sexual Abuse Material ("CSAM"), Non-Consensual Content ("NCC"), and other illegal Content. Any User attempt to generate, request, access, or distribute such content constitutes an immediate and material breach of these Terms. Detection of CSAM or illegal Content in User-Generated Content or AI-Generated Content will result in immediate account termination without refund and will be reported to the National Center for Missing and Exploited Children (NCMEC), law enforcement, and/or other appropriate legal authorities as required by law. Users acknowledge that the Company is obligated to comply with applicable laws, including mandatory reporting requirements, and that such compliance is independent of and does not diminish user responsibility for Content they attempt to generate or actually generate through the Services.

14. Payment Processing and Renewal Terms

All payments must be made using a valid payment method accepted by the platform. By submitting payment details, you represent that you are authorized to use the payment method provided and that all information submitted is accurate. Payments may be facilitated by the applicable Billing Administrator or associated third-party processors.

In order to complete a purchase, you may be required to supply certain information to allow us to process and authorize your transaction, including, without limitation, your name, billing address, card number, card expiration date, card security number, and other relevant information.

You represent and warrant that (i) you have the legal right to use the form of payment that you submit and that (ii) all information provided in connection with that form of payment is true, complete, and correct. You acknowledge that we may use third-party payment processors, including the applicable Billing Administrator, to facilitate any payment, and that by submitting your information to us you grant us the right to provide this information to such third parties for processing purposes.

The price for each subscription will be clearly stated on the platform and may change from time to time at our sole discretion. We reserve the right to modify pricing for future subscription periods without prior notice.

You agree not to report as fraudulent, lost, or stolen any form of payment which you have used in conjunction with payment to us unless you have a good faith basis to believe it is in fact fraudulent, lost, or stolen. You further agree not to initiate chargebacks or report as unauthorized any charge by us for goods or services unless you have a good faith basis to believe the charge is in fact unauthorized.

Unless you affirmatively cancel your subscription through your account settings or by contacting customer support, your subscription will automatically renew at the end of each subscription term. A renewed subscription will have the same term length as the immediately preceding subscription period. At the time of renewal, your designated payment method will be charged the applicable Subscription Fee.

If your subscription was purchased using a credit or debit card, the subscription will automatically renew regardless of whether the original term was one month, one year, or any other duration. In the case of cancellation, the current billing period is considered fully paid and non-refundable, and only subsequent billing periods will be cancelled.

15 . Tax

Value-Added Tax (VAT), sales tax, excise tax, or other applicable taxes may be included in, or added to, your purchase price depending on your country, state, territory, city, or other jurisdiction. Tax rates may vary accordingly based on applicable local regulations. You are responsible for all taxes associated with your use of the Services.

16. Cancellation

Either the applicable Billing Administrator, the Company, or the Subscriber may terminate the subscription at any time, with or without cause, by providing notice to the other party. Subscribers are responsible for all charges incurred through the effective date of termination.

Subscribers may cancel their subscription at any time through any of the following methods:

1. Visit https://brazzers.ai, navigate to the account management or cancellation section, and follow the provided instructions.

2. Log in to the Members' Area and select "Support" or "Cancel Subscription" in the footer or account settings.

3. Contact our customer support team using the contact options provided at https://support.brazzers.ai.

4. Use the cancellation links provided within transaction confirmation receipts to cancel directly.

Cancellation requests will be processed in accordance with these Terms. No refunds will be provided for the remainder of the current billing cycle unless otherwise required by applicable law or determined at our sole discretion.

17. Modifying Subscription Plans

You may upgrade or downgrade your subscription plan at any time through your account settings. Upgrade options may also be presented to you through in-platform promotional bundles or upgrade prompts (such as drawer or overlay notifications) made available during your session. Changes to your subscription tier will take effect at the beginning of the next billing cycle unless otherwise specified. Price adjustments corresponding to the new subscription tier will apply upon renewal. Downgrading your subscription may result in loss of access to certain features or Content associated with higher-tier plans.

18. Refund Policy

Refunds of purchases or recurring charges may be requested by contacting customer support through the methods specified in this Section. Refunds or credits will not be issued for partially used subscription periods. Cancellation of future recurring billing may be requested in accordance with Section 16, Cancellation.

Refund Eligibility by Payment Method

To ensure consistency and transparency, the applicable Billing Administrator applies refund eligibility timeframes and conditions based on the payment method used, as outlined below.

Credit Card Payments: For payments made via credit card, you have a statutory right to withdraw from the contract within 14 days of the original transaction date without giving any reason, in accordance with Cyprus consumer protection law implementing EU Directive 2011/83/EU. During this 14-day period, refund requests will be processed as a matter of right. Beyond the statutory withdrawal period, discretionary refund requests may be reviewed and processed on a case-by-case basis at the applicable Billing Administrator's discretion. Approval of one discretionary refund does not create any obligation to approve future requests or establish any ongoing entitlement.

Alternative Payment Methods: For transactions completed using alternative payment methods, including but not limited to gift cards, cryptocurrency, or prepaid instruments, you retain your statutory right to withdraw from the contract within 14 days of the payment date in accordance with Cyprus consumer protection law implementing EU Directive 2011/83/EU. While we will make reasonable efforts to process refunds through the original payment method, where this is technically impossible or disproportionately difficult, we will offer an alternative refund method (such as bank transfer or credit to an alternative payment method you designate) to ensure your statutory rights are protected. Technical limitations of a payment method do not affect your statutory withdrawal rights.

General Refund Policy

In addition to your statutory rights under applicable consumer protection law (including but not limited to the 14-day withdrawal right under Cyprus law implementing EU Directive 2011/83/EU), the applicable Billing Administrator reserves the right to grant a discretionary refund or account credit for purchases made through the Services based on an evaluation of the specific circumstances. Statutory refunds are processed as a matter of legal obligation. Discretionary refunds are issued without admission of liability and may be subject to the limitations, policies, and processing timelines of the original payment method used, provided such limitations do not affect your statutory rights.

If a refund is approved, it will be credited solely to the payment method used in the original transaction. The applicable Billing Administrator will not issue refunds via cash, check, wire transfer, or to a different payment mechanism than that originally used.

Your statutory consumer rights (including the 14-day withdrawal right under Cyprus law implementing EU Directive 2011/83/EU) cannot be restricted, delayed, or made conditional upon completion of any identity verification process or resolution of account status issues. Statutory refunds will be processed within the timeframes required by law regardless of account status. For discretionary refunds beyond statutory rights, which are granted at the applicable Billing Administrator’s sole discretion, users are encouraged to resolve any pending account status issues promptly to facilitate processing.

19. Limitation of Liability

THE SERVICES ARE PROVIDED TO YOU ON AN "AS-IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, AND SUBJECT TO MANDATORY STATUTORY RIGHTS AND WARRANTIES UNDER CONSUMER PROTECTION LEGISLATION (INCLUDING WARRANTIES OF SATISFACTORY QUALITY, FITNESS FOR PURPOSE, AND CONFORMITY WITH DESCRIPTION UNDER CYPRUS LAW IMPLEMENTING EU DIRECTIVES 2011/83/EU AND 2019/770/EU ON DIGITAL CONTENT AND SERVICES), WE DISCLAIM ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ADDITIONAL WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND TITLE WITH RESPECT TO THE SERVICES, TO THE EXTENT SUCH DISCLAIMER IS PERMITTED BY LAW.

THE COMPANY SHALL NOT BE RESPONSIBLE FOR THE COMPLETENESS, ACCURACY, RELIABILITY, OR APPROPRIATENESS OF INFORMATION PROVIDED BY AI-GIRLFRIENDS AND SHALL NOT ASSUME ANY LIABILITY FOR ANY OPINIONS, STATEMENTS, DEPICTIONS, OR CONTENT EXPRESSED OR PRODUCED BY SUCH TECHNOLOGY.

WE DO NOT WARRANT THAT:

• THE SERVICES (OR THE RESULTS OBTAINED FROM THE USE THEREOF) WILL BE TIMELY, ERROR-FREE, SECURE, OR UNINTERRUPTED;

• THE SERVICES WILL MEET YOUR REQUIREMENTS, PREFERENCES, OR EXPECTATIONS;

• THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS AVAILABLE THROUGH THE SERVICES, OR OTHERWISE RELATING TO SUCH MATERIALS OR ON ANY RESOURCES LINKED TO THE SERVICES, WILL BE SATISFACTORY; OR

• ANY ERRORS, MALFUNCTIONS, OR DEFECTS IN THE SERVICES WILL BE CORRECTED.

SUBJECT TO THE LIMITATIONS SET OUT IN APPLICABLE LAW, AND EXCEPT IN CASES OF DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FRAUD, FRAUDULENT MISREPRESENTATION, GROSS NEGLIGENCE, WILFUL MISCONDUCT, BREACH OF MANDATORY CONSUMER PROTECTION PROVISIONS (INCLUDING THOSE RELATING TO CONFORMITY OF DIGITAL CONTENT AND SERVICES UNDER CYPRUS LAW IMPLEMENTING EU DIRECTIVE 2019/770/EU), OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, WE SHALL NOT BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR ANY OTHER DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE OR BUSINESS, COST OF SUBSTITUTE PROCUREMENT, LOSS OF DATA, EMOTIONAL DISTRESS, OR REPUTATIONAL HARM, ARISING FROM YOUR USE OF (OR INABILITY TO USE) THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, EXCEPT WHERE SUCH DAMAGES ARE A REASONABLY FORESEEABLE CONSEQUENCE OF OUR BREACH OF MANDATORY CONSUMER PROTECTION PROVISIONS. UNDER NO CIRCUMSTANCES SHALL WE BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM ANY CAUSES BEYOND OUR REASONABLE CONTROL, EXCEPT WHERE SUCH DELAY OR FAILURE CONSTITUTES A BREACH OF MANDATORY CONSUMER PROTECTION PROVISIONS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND SUBJECT TO MANDATORY CONSUMER PROTECTION PROVISIONS UNDER CYPRUS LAW (INCLUDING REMEDIES FOR NON-CONFORMING DIGITAL CONTENT AND SERVICES UNDER CYPRUS LAW IMPLEMENTING EU DIRECTIVE 2019/770/EU), OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES (EXCLUDING LIABILITY FOR DEATH, PERSONAL INJURY, FRAUD, FRAUDULENT MISREPRESENTATION, GROSS NEGLIGENCE, WILFUL MISCONDUCT, AND BREACH OF MANDATORY CONSUMER PROTECTION PROVISIONS) SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, EXCEPT WHERE HIGHER DAMAGES ARE RECOVERABLE UNDER MANDATORY CONSUMER PROTECTION LAW.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

20. Links to Third-Party Websites and Services

The Services may contain links to or integrations with third-party websites or services. The Company does not control and is not responsible for such third-party services, and your use of them is at your own risk.

21. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without giving effect to its conflict of law provisions, regardless of your physical location or country of residence.

Any disputes, claims, or controversies arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of the Republic of Cyprus, and you hereby consent to the personal jurisdiction and venue of such courts. Transactions are governed by the country of the merchant of record, and use of the Services is governed by the laws stated in the Terms applicable to the platform from which the purchase was made.

22. Changes to Terms and Policies

We reserve the right to update, modify, or make changes to these Terms and any other Policies from time to time in our sole discretion. We may notify you of changes by making the revised version of these documents accessible through the Services or by other reasonable means. Changes will become effective immediately upon posting unless otherwise specified.

Please review these documents periodically to ensure familiarity with the most current version. You can determine when these documents were last revised by referring to the "Date of Revision" at the top of this document.

If you do not agree with the revised Terms and Policies, you must immediately stop using the Services and cancel your subscription. Your continued access or use of the Services after any changes to these documents have been posted constitutes your acceptance of and agreement to such changes.

We may change the platform, features, and scope of the Services from time to time, with or without notice. We may also stop, suspend, or restrict provision of the Services in full or in part toward any user or group of Users, as set out in these Terms and Policies.

23. Termination and Assignment

These Terms will continue in effect until terminated by either you or us. You may terminate these Terms at any time by ceasing your access and use of the Services and, as applicable, cancelling your paid subscription in accordance with Section 16. If you are a paid subscriber, the processing of fees and any refund eligibility shall be subject to the respective rules set forth in these Terms and the policies.

We may terminate these Terms and your right to access or use the Services for good cause, including but not limited to material breach of these Terms, any other Policies, or applicable law. We will provide you with reasonable prior notice of termination except where immediate termination is required by law or necessary to prevent harm, fraud, or abuse. Upon termination for cause, your right to use the Services will cease, and we may delete your account and associated data in accordance with our Privacy Notice and applicable data protection law. If you are a paid subscriber and termination is not due to your breach, you will be entitled to a pro-rata refund for any unused subscription period.

We reserve and retain the right to assign, transfer, or subcontract our rights and obligations under these Terms or the operation of the Services to any third parties without restriction. Notice of any material assignment may be posted on the Services, and your continued use of the Services following such notice indicates your consent to the assignment.

24. Communication and Contact Options

By registering to this Platform, you expressly and specifically consent to receiving electronic communications from us relating to your account. These communications may involve sending emails to your email address provided during registration, or posting communications on the Platform, or in the “My Account” or "Settings" page and may include notices about your account (such as change in password or confirmation emails) and are part of your relationship with us. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. You should maintain copies of electronic communications by printing a paper copy or saving an electronic copy.

25. Contact Information and Notices

For general inquiries, customer support, or questions regarding your account or use of the Services, you may contact us at: support@brazzers.ai

To report suspected violations of these Terms, inappropriate content, illegal activity, suspected Child Sexual Abuse Material (CSAM), Non-Consensual Content (NCC), or other content that violates applicable law or platform policies, please report it to the Platform by clicking here (CRR Form)

26. Online Safety Act - Rules Applicable to Australian Users

For the purposes of this section:

• “Class 1A Material” shall mean any material, by any medium, that depicts or otherwise contains child sexual exploitation/child sexual abuse, extreme crime and/or violence, or material that is in support of terror and/or acts of terror.

• “Class 1B Material” shall mean any material that depicts or otherwise contains crime and/or violence (but not extreme drug or violence), or drug-related material.

Class 1A Material and Class 1B Material may hereinafter collectively be referred to as “Illicit Material”.

Per the provisions of the Online Safety Act (2021) (the “OSA”) Users and Subscribers hereby ensure and subsequently warrants that:

• All Content generated, accessed, or otherwise made available through the Services shall adhere to these Terms and all applicable provisions of the OSA.

• No AI-Generated Content or User-Generated Content produced, requested, or accessed through the Services shall contain Illicit Material.

• The Company reserves the right to, and shall, take any action it deems necessary in order to limit, prevent, remove, or otherwise moderate any Content that infringes the provisions of this section and/or any other applicable terms. Users shall also ensure, to the extent within their control, that their use of the Services complies with the provisions of this section, including by refraining from submitting prompts, inputs, or instructions designed to generate Illicit Material.

• The Company maintains strict policies to prevent the solicitation, access, generation, distribution, or storage of any Content that involves the depiction of children or features Class 1A Material in any capacity. Any AI-Generated Content or User-Generated Content identified as, or reasonably suspected of constituting, child sexual exploitation or abuse material will result in the immediate removal of the Content in question and the immediate termination of the responsible User's account. Without prejudice to all other rights and remedies available to the Company (including account suspension and removal of infringing Content), the Company reports all cases of apparent child sexual exploitation or abuse material to the National Center for Missing and Exploited Children (NCMEC) and other appropriate authorities as required by law.

27. Miscellaneous

If any provision of these Terms or any other Policies is found to be unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. Such provision will be enforced to the maximum extent possible so as to effect the intent of the parties.

These Terms, together with all incorporated Policies, constitute the entire agreement between you and us pertaining to your access and use of the Services. Any prior or contemporaneous written or oral agreements pertaining thereto are hereby superseded and replaced in their entirety.

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

Section headings in these Terms are for convenience only and shall not govern the meaning or interpretation of any provision.

We will collect and process your personal information and technical data in accordance with our Privacy Notice, which is incorporated into these Terms by reference.